One of the toughest employee issues facing a doctor is the task of finding the right person to fill a specific administrative role in the office. We are constantly faced with the choice between finding a competent person and then tailoring the job to her strengths or defining the job and then finding the person who fits that mold best. There are positives to both approaches, explored below. Lean or redundant organization? A generation ago, almost all organizations were redundant. This means that there were multiple pathways to get something accomplished. Back-ups and substitutes were easier … [Read more...] about Managing People 2