In the last blogpost, we explored the overall characteristics of the 4 generations now present in the American workplace. When we are discussing a group that covers tens of millions of people, we are reduced to generalities and shared large scale experiences. The further point of this exercise, though, is to think of these groups as different enough so as to be from different, but related countries. Also, to understand how to work through conflicts most effectively. Sticking Points Haydn Shaw illustrates these common conflict areas artfully and concisely. He has a general assessment and … [Read more...] about Multiple Generations in the Workplace 2
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The Point of Affirmations
When I work with clients, no matter what the service type, I always bring up the idea of affirmations, and the related concept of goal setting. I’m sometimes met with nods of agreement and familiarity. Conversely, A significant piece of my client group is very resistant to the idea, finding it to be hopelessly naïve or, worse, foolish. I have always been puzzled by this latter response, because I believe it represents despair. I now believe that this is just another skirmish in the age-old battle between free will and fatalism. Some people are ambivalent about this schism (or never thought … [Read more...] about The Point of Affirmations
Multiple Generations in the Workplace 1
For the first time, we currently have 4 distinct generations present in the American workplace. In years past, it was common to have 2 generations in short-career workplaces (such as a police or fire station), or three in an office or some manufacturing settings. With increasing lifespans, erosions of defined benefit retirement plans, and career changing decisions in mid-life, longer spans as a working individual are common. This sets up inevitable conflicts and areas of mutual disillusionment. In his book, “Sticking Points”, Haydn Shaw crisply outlines the different value systems, … [Read more...] about Multiple Generations in the Workplace 1
Enrollment
Enrollment is a concept that has a great deal of utility within the chiropractic profession. In this use version, enrollment does not mean selling; in fact it is fundamentally different than selling. It’s the idea that two parties can work together for mutual benefit in creating a better future than would occur otherwise. Sounds good, right? Here’s how to identify levels of enrollment and also to differentiate it from selling. Enrollment vs. Selling Most health care providers do not want to be perceived as sales persons, and with good reason. In very simple terms, all patients are buying … [Read more...] about Enrollment