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Blog

Facts and Interpretations

Confusing Facts and Interpretations is a common and time-honored way of acting in a way that will later be thought of as a judgment error. Sometimes it’s not so easy to tell these things apart and sometimes it’s not so easy to defer action until you are sure your interpretation is right. Developing these two skills is an important part of being a business owner and/or manager, so let’s look at a few features.   Fact v. Interpretation   A fact is something that has been shown by proof or repeated observation to be true and is not dependent on the context or the messenger. It’s … [Read more...] about Facts and Interpretations

Filed Under: Customer Service and Marketing, Office Management, Personnel

Hierarchies

In traditional organizations, hierarchies are the normal state of affairs. While this may chafe those at a lower level of the chart, there is usually no thought to getting rid of a hierarchy, it’s more about finding ways to get on the top of the pile. However, in more progressive organizations and societies, hierarchical structures are much flatter, looser or may not exist at all. In many ways, medicine in all forms has some aspects of both types of systems, which can plant the provider squarely in that uncomfortable transition zone.   Hierarchies are very much the norm in many types of … [Read more...] about Hierarchies

Filed Under: Economics, Finances & Tracking, Personnel

Purchasing A Practice

I’ve written in previous posts about creating value in a practice prior to a planned sale. What about the other side of the equation, important items from the perspective of the buyer? Careful consideration of the pertinent details can avoid a painful situation, both financially and emotionally. Here are several factors to consider: Transferability When you are purchasing a practice, you are essentially buying the income stream from the practice, along with the physical items, the infrastructure and the intangibles. The equipment is not going to go anywhere, but the seller cannot guarantee … [Read more...] about Purchasing A Practice

Filed Under: Finances & Tracking

Characteristics vs. Behaviors

The question of what you can change and what you can’t is a powerful one. This notion applies to self-management, employee or staff management and client/customer management. Knowing the difference can be tricky and slippery, but is worth the effort. The basic distinction is that characteristics are built-in and cannot be changed, and that behaviors are essentially a series of choices and can be changed. Traditional or subsistence societies operated under the assumption that little or nothing could be changed by force of will. The course of events were pre-ordained or attributed to fate. In … [Read more...] about Characteristics vs. Behaviors

Filed Under: Customer Service and Marketing, Office Management

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Employee Accountability

One thing that most doctors truly dislike is holding employees accountable. It can feel … [Read More...] about Employee Accountability

Spirulina

If you have ever tasted spirulina, you probably know the unpleasant taste it carries. Well, that is … [Read More...] about Spirulina

Relocating?

As we emerge from two years of shutdowns, restrictions and a general scrambling of the status quo, … [Read More...] about Relocating?

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