For the first time, we currently have 4 distinct generations present in the American workplace. In years past, it was common to have 2 generations in short-career workplaces (such as a police or fire station), or three in an office or some manufacturing settings. With increasing lifespans, erosions of defined benefit retirement plans, and career changing decisions in mid-life, longer spans as a working individual are common. This sets up inevitable conflicts and areas of mutual disillusionment. In his book, “Sticking Points”, Haydn Shaw crisply outlines the different value systems, … [Read more...] about Multiple Generations in the Workplace 1
Personnel
Self-Management and Accountability
One factor that frequently arises in small, owner-operated practices is the need for a high level of self-management acumen. This sounds easier than it really is, for several reasons that have to do with human nature. Without high levels of self-management in place, a practice will tend to develop structural problems that are fixable, but require some sort of organizational change and adaptation. Self-management habits There are a few key components here that are necessities in any self-managed business. Use of cloud based calendar Use of smart phones and remote access tools … [Read more...] about Self-Management and Accountability
Quotes for business
None of these are new, but I think they all have use and seem to apply to a lot of what I spend my time with. No particular order: Never put off ‘til tomorrow what you can put off ‘til the day after tomorrow. -Mark Twain A nice jibe on the subject of procrastination. A major challenge today, in the era of distraction, overload, too many choices and extremely heavy marketing. The cost is what you pay; the value is what you get. -Warren Buffett The most talented investor in the history of investing shares the incredibly obvious with us peons. This message is crucial for … [Read more...] about Quotes for business
Listening Features
Listening, as opposed to hearing, is a fundamental skill necessary to a successful practice. When doctors are perceived as good listeners, it is the most common reason they are voted as “Best of” in a local beauty contest. By contrast the perception of “not being listened to” is one of the most common complaint in a malpractice suit. What is Listening? Listening can be defined as receiving spoken language such that the listener and speaker apprehend the same meaning. Hearing is more of a physiological act, without the critical meaning-making. I could hear a speech given in Urdu, but since I … [Read more...] about Listening Features