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Steinberg Chiropractic Coaching & Practice Management Consultant to Chiropractors

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Office Management

Quotes for business

None of these are new, but I think they all have use and seem to apply to a lot of what I spend my time with. No particular order:  Never put off ‘til tomorrow what you can put off ‘til the day after tomorrow. -Mark Twain A nice jibe on the subject of procrastination. A major challenge today, in the era of distraction, overload, too many choices and extremely heavy marketing.  The cost is what you pay; the value is what you get. -Warren Buffett The most talented investor in the history of investing shares the incredibly obvious with us peons. This message is crucial for … [Read more...] about Quotes for business

Filed Under: Economics, Office Management, Personnel

Listening Features

Listening, as opposed to hearing, is a fundamental skill necessary to a successful practice. When doctors are perceived as good listeners, it is the most common reason they are voted as “Best of” in a local beauty contest. By contrast the perception of “not being listened to” is one of the most common complaint in a malpractice suit. What is Listening? Listening can be defined as receiving spoken language such that the listener and speaker apprehend the same meaning. Hearing is more of a physiological act, without the critical meaning-making. I could hear a speech given in Urdu, but since I … [Read more...] about Listening Features

Filed Under: Office Management, Personnel

I Don’t Have Time!

Time realities In literal fact, everyone has the same amount if time in a given day. We may have a different number of days, but the amount of time in a given day is the same for everyone. This may seem like a semantic hair-split, but it can actually be an empowering concept. When you feel that time is in short supply, ask yourself, “What am I choosing to spend my time doing?” In some situations, the choice of what to do with your time is at best theoretical. If you are a new parent, for instance, what to do with a sick or injured child is not really a matter of choice. If your job is to … [Read more...] about I Don’t Have Time!

Filed Under: Office Management, Personnel

Case types by payers

Identification and clarification of a case payer type is quite simple in concept and execution. In fact, the doctor knows the case type in most cases before he ever meets the patient, because it’s administrative in nature, not clinical. However, there are several subtleties, which must be known to both doctors and patients, and openly addressed for best outcomes. Cash or Indemnity Insurance In most Chiropractic practices, this payer set is by far the most common. Indemnity insurances are also thought of as traditional health plans, and are the subject of much heated discussion since the … [Read more...] about Case types by payers

Filed Under: Finances & Tracking, Office Management

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New Technology in health care: Are you a Luddite or an early adopter?

How are you handling recent changes in routine office work flow? Have you implemented any of the … [Read More...] about New Technology in health care: Are you a Luddite or an early adopter?

Employee Accountability

One thing that most doctors truly dislike is holding employees accountable. It can feel … [Read More...] about Employee Accountability

Spirulina

If you have ever tasted spirulina, you probably know the unpleasant taste it carries. Well, that is … [Read More...] about Spirulina

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