Successful consulting relationships revolve around a few end results for the client:

The short answer is: probably not. Regardless of your practice setup, there are advantages to a relationship that you just cannot duplicate flying solo.

Accountability: you as the client now have someone to answer to. This functions like a board in a larger company. This way, the practice is not limited by your own personal strengths and weaknesses or energy levels

Expertise: you do not need to gather or process information yourself on business management areas, such as employee management, finances, billing, coding, file management, finances personal and professional, and office culture. We provide personalized resources and library information for you

Insight: Many times, the chronic problems existing in a practice are of the doctor’s making or at least contribution. A consulting relationship provides an objective set of eyes on how you can improve your own set of skills and use the ones you have more effectively.

Doctors that wish to develop their organizations so that they run smoothly and efficiently and can operate without micro-management need full version consulting

Doctors that need help in a specific area, such as financial organization or specific department development can make use of a limited service.

Click here to see the service plans we offer.

Please call or e-mail to set up a phone conference to discuss your situation. After a conversation, we can construct a plan to best meet your situation.

For the full scale program, the format includes at a minimum:

• weekly phone conversations
• written summary of action steps emailed same day
• supply of clinic tracking forms
• return of financial analysis data monthly with action steps included
• site visits as needed with written summary for the doctor
• supply of necessary manuals and forms, customized to your office
• Unlimited phone and/or e-mail with 24 business hour response

Reduced scope programs are narrower in scope, and will entail a different set of criteria particular to each plan. We are always results-oriented, and will alter the contact time if necessary to achieve the end results, no matter what the program.

If you are starting with a situation that is both urgent and important, (i.e. a crisis), then immediately is the obvious answer. Call or e-mail to set up an initial conversation. We would start work immediately on the problem are and then go through the changes necessary to construct a healthier company.

If your concerns are important but not urgent, the sequence is similar, meaning that we would start with an initial conversation. The difference is that we have more discretion in when and where to begin. The typical starting point is to agree on and understand what the end results are to be and then work back from that.

• We provide the structure and the accountability you need in order to actually change your work and professional life.
• We provide the tools and training you need to be able to sustain the changes.
• We help you grow into the necessary managerial role.
• We personalize the material so you can easily access and digest it.
• This is set up as a curriculum, not a buffet. This is so we are sure that we are not leaving you with holes in your operations or knowledge base. You can be sure you will get access to information and expertise that you cannot get elsewhere or on your own.

We do not advise about a particular patient, since this would be akin to making a diagnosis over the phone. We will have conversations about clinical options in difficult or unresponsive cases. We do train in clinical pathways and critical indicators, so the proper tests, treatments and/or referrals are made.

Yes, anything that involves the doctor’s overall development is fair territory in a complete package. This will frequently include personal financial planning and budgeting to achieve longer range objectives.

Our standard agreement is for one year, and is renewable upon mutual agreement. The typical fee is $1050/month for a single doctor office. Larger or more complex office may have higher fees. We also offer a ramped fee schedule for doctors who need this arrangement over a longer period of time. Other costs can include airfare and accommodations if necessary for clients more than a 2 hour drive away from Seattle. Any costs above $150 are pre-authorized by the client.

If overload is an issue, we begin with personal management for better control of schedules and time prioritization. Many times, doctors are operating personal or professional schedules based on what worked in prior years, when demands were at a lower level. Many times, just better access to proper scheduling and prioritization is all the doctor needs. If not, we work on completion of tasks and projects. This includes delegation, cancellation, finishing and streamlining/simplifying.

Absolutely not. It can certainly involve hard work and expanding your knowledge and comfort zones, but there is no attempt to bring religious principles into play.

We recommend that you train your staff directly using the materials we provide. We will train staff remotely if necessary on how to use tracking forms and similar informational pieces.

Yes, as small service businesses that have less than 10 employees and less than $5M gross revenue in a year have many of the same challenges and necessities. The forms and operation details are geared towards chiropractic practice, but the bulk of the personal and organizational development materials are applicable to any service business.